Refund policy
Effective Date: 02/20/26
By purchasing from Connor Luke’s (“Company,” “we,” “us,” or “our”), you agree to the following terms:
1. ALL SALES ARE FINAL
All purchases made through our website are final sale. We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.
2. ORDER CONFIRMATION
Please review your order carefully before completing your purchase. Once payment is processed, your order cannot be modified, canceled, or refunded.
3. SIZING & PRODUCT DETAILS
Customers are responsible for reviewing product descriptions, sizing charts, and materials before purchasing. We are not responsible for incorrect size selection or buyer preference.
4. DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, you must contact us within 48 hours of delivery at [your email address] with:
• Your order number
• Clear photos of the item
• Photos of packaging
Claims submitted after 48 hours may not be eligible for review.
Approved claims may be eligible for:
• A replacement (if inventory is available), or
• Store credit at our discretion
Refunds will not be issued unless required by applicable law.
5. SHIPPING
We are not responsible for:
• Carrier delays
• Lost or stolen packages marked as delivered
• Incorrect shipping information entered by the customer
Please ensure your shipping details are accurate before checkout.
6. CHARGEBACKS & FRAUD
By completing a purchase, you agree not to initiate a chargeback without first contacting us to resolve the issue. Fraudulent chargebacks will be disputed with evidence of order confirmation and delivery.
7. AGREEMENT
By completing your purchase, you acknowledge and agree to this All Sales Final Policy.
For questions, contact:
[Connorlukesofficial@gmail.com